VACANCY NOTICE

PURPOSE

The Reservations Control Officer effectively manages the process for passenger reservations and ensures timely updates in the airline’s Reservations System (Amadeus), passenger communications and handling.

RESPONSIBILITIES:

• Create and manage daily flight plans
• Check and clear queues in the system
• Organise charters and group bookings
• Reschedule flights
• File flights
• Maintain customer management and inventory
• Pre-flight checks
• Organise catering for passengers
• Provide flight schedule and other flight information
• Assist with international and domestic bookings
• Assist customers to make travel plans
• Assist with advising customers of flight changes (if required)
• Carry out any other duties as directed by the Manager

POSITION AND PERSON SPECIFICATIONS

Individual must possess the following:

• Amadeus Reservations System knowledge and experience essential
• Have at least 2 years’ experience in a similar job
• Diploma level in a relevant field
• Excellent verbal and written communication
• Computer literate
• Able to work under pressure
• Able to meet deadlines
• Attention to detail
• Able to work on after hours and weekends on a shift roster basis
• Exceptional customer service skills

Interested persons can download the job description and job application form from the links provided.

Job Description: Link
Application Form: Link

Written applications, together with details of qualifications, Curriculum Vitae, job application form and the names of at least 3 referees must be emailed or addressed to:

The Human Resources Manager
Solomon Airlines Ltd
P O Box 23
HONIARA
Solomon Islands
OR
Email: hr_admin@flysolomons.com.sb

Applications close at 4:30pm on Wednesday 20th December 2023.

Note: Please be advised that only shortlisted candidates will be contacted for interviews