Carpenters Shipping Agency Solomon Islands is looking for suitably qualified and experienced applicants to fill the position of Customer Service Import Documentation Staff, Immediately.

Name: TBA

Designation: Customer Service Import Documentation Staff – CSA SI

Department: Documentation Division

Reports to: Branch Manager

Purpose of the Job:

To effectively execute and efficiently handle documentation activities as per standard process. To Maintain the Flow of customer service Documentation for import Shipments.

Scope of work:

To receive import cargo bookings, update Principal’s system, generate & compile documentation and ensure timely shipment in compliance with shipper & Principal’s instructions.

Major Responsibilities of the Job.

• Filing of shipping documents in the computer (vessel voyage file).
• Retrieving CM/FM from K-NAVY, QILS and Port of Loading Agent office.
• Input BL data/manifest in the ASYCUDA system (SPS vessels) for customs registration.
• Liaise with Tradco for MBL to enter Carpenters in-house BL data (Carpenters Vessel).
• Liaise with BSP team for update on exchange rate 5 days prior to vessel ETA (SPS vessels).
• Create invoices for SPS VESSELS in QuickBooks 5 days prior to vessel ETA.
• Generate invoices for CARPENTERS vessel in QILS 5 days prior to vessel ETA.
• Prepares and sends arrival notice to customers 3 days prior vessel arrival.
• Send FM/invoices for both Carpenters/SPS vessels to POM accounts team once every docs finalized.
• Update the vessels ETA on the whiteboard.
• Filing the shipping documents in Archive file folder with proper arrangement and labeling.
• Other duties as directed by Manager.

Education and Experience:

• Diploma/Degree level qualification.
• Minimum of 3 years in a customer service management, sales equivalent role.
• Experience in a high pressure, customer facing role.

• Proven track record in building positive relationships with customers.

  Requirements.

• Cover letter
• Updated CV
• Certified Qualifications

• 2 references

  How to apply:

• Hand delivery – Tongs Building Point Cruz ground floor facing NPF car park.

• Email – CBicomong@csa.com.sb / accounts@csa.com.sb

Closing Date: Friday 01 March 2024