Name: TBA
Designation: Export Documentation Staff – CSA SI
Department: Documentation Division
Reports to: Branch Manager

Purpose of the Job:

To effectively execute and efficiently handle documentation activities as per standard process.

To Maintain the Flow of Export Documentation for Export Shipments.

Scope of work:

To receive export cargo bookings, update Principal’s system, generate & compile documentation and ensure timely shipment in compliance with shipper & Principal’s instructions.

Major Responsibilities of the Job

• To coordinate between Customers, Sales team, Branch Offices & POD

o Receives bookings and forwarding instructions from shipper and create the booking into the Line system.
o Ensures that all bookings are updated and firmed on the system.
o Sends Booking Confirmation to Shippers and Branch offices.
o Liaising with shippers and Principals.
o Prepares pre-receival list for export container gate passes.
o Registers all full container load in N4 – Port Terminal system.
o Generates Bill of Lading, Manifests and Invoices.
o Keep shipper informed about shipment &, vessel status.
o Reconciles final bookings in the system against final load list.
o Monitors all paid shipments and issues Telex Release or Original Bill of Lading.
o Compiles final documents such as draft, original BL, invoice, cargo & freight manifest.
o Prepares PNG PORTS Docs (EDI & Cargo Manifest).
o Prepares Documents for POD and notify POD for the cargo releases.
o Coordinates with POD Agent and Transhipment Port for the Connecting Vessels and ETA in Final Destination.

• To handle export inquiries from the customers either through telephone or email.

• To maintain proper filing and updating of all departmental records. Education and Experience:

• Diploma/Degree level qualification.

 Minimum of 3 years in a customer service management, sales equivalent role.
 Experience in a high pressure, customer facing role.
 Proven track record in building positive relationships with customers.

Closing date – Friday 14th June 2024 COB

Submission of application

Email – CBicomong@csa.com.sb / accounts@csa.com.sb or Hand deliver – Tongs Building point Cruz , ground floor.